Last updated 2019 June 26th
Last updated 2019 June 26th
We may collect information about you in a variety of ways. The information we may collect via the Application depends on the content and materials you use, and includes:
Demographic and other personally identifiable information (such as your name and email address, room number) that you voluntarily give to us when choosing to participate in various activities related to the Application, such as access to facility information, room automation control, TV control, chat, voice call activation, etc. If you choose to share data about yourself via your profile, or other interactive areas of the Application, please be advised that all data you disclose in these areas will be accessible to who accesses the Application.
Information our servers automatically collect when you access the Application, such as your native actions that are integral to the Application as well as other interactions with the Application via server log files.
We may request access or permission to and track location-based information from your mobile device while you are using the Application, to provide location-based services. If you wish to change our access or permissions, you may do so in your device’s settings.
We may request access or permission to certain features from your mobile device, including your mobile device’s [Bluetooth, microphone, sensors, phone service and storage] and other features. If you wish to change our access or permissions, you may do so in your device’s settings.
Device information such as your mobile device ID number, model, and manufacturer, version of your operating system, phone number, country, location, and any other data you choose to provide.
We may request to send you push notifications regarding your account or the Application. If you wish to opt-out from receiving these types of communications, you may turn them off in your device’s settings.
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Application to:
We may share information we have collected about you in certain situations. Your information may be disclosed as follows:
If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation. This includes exchanging information with other entities for fraud protection and credit risk reduction.
With your consent, or with an opportunity for you to withdraw consent, we may share your information with third parties for marketing purposes, as permitted by law.
When you communicate (chat or IM) via the application with staff your communications can be forwarded or used for dispute resolution or message clarification.
We may use third-party advertising companies to serve ads when you visit the Application. These companies may use information about your visits to the Application and other websites that are contained in web cookies in order to provide advertisements about goods and services of interest to you.
We may share your information with our business partners to offer you certain products, services or promotions.
We may share your information with advertisers and investors for the purpose of conducting general business analysis. We may also share your information with such third parties for marketing purposes, as permitted by law.
We are not responsible for the actions of third parties with whom you share personal or sensitive data, and we have no authority to manage or control third-party solicitations. If you no longer wish to receive correspondence, emails or other communications from third parties, you are responsible for contacting the third party directly.
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal information.
By nature our Application never solicit information from to children, but our APP implements a parental control feature to block non appropriate contents for children.
All personal data collected shall be retained for a limited period depending on the purpose of the processing and the shelf-life provided for by the legislation in force.
You may at any time review or change the information in your account or terminate your account by contacting us using the contact information
If you no longer wish to receive correspondence, emails, or other communications from us, you can contact us using the contact information provided below
If you no longer wish to receive correspondence, emails, or other communications from third parties, you are responsible for contacting the third party directly.
If you have any questions, you may submit an inquiry to our Data Protection Office, led by our Data Protection Officer: